What exactly is CRM?
Customer Relationship Management (CRM) is often a technology for running all your business’s interactions and interactions with buyers and prospective customers. The aim is simple: Strengthen business enterprise relationships. A CRM method assists companies keep connected to customers, more info streamline processes, and make improvements to profitability.
When people mention CRM, they usually confer with a CRM program or platform, a tool that assists with Make contact with management, product sales management, productivity, plus much more.